By purchasing a product from this store, you are acknowledging that you’ve read and agreed to the following Terms and Conditions:
- All products are for personal use only. Products may not be reprinted, redistributed, or sold for commercial use.
- Our store does not collect VAT at checkout. Any VAT charges or customs fees are solely the responsibility of the buyer.
Shipping and delivery:
All products in this shop are in-stock items. They will be shipped within 10 days of your purchase date. Any such delays will be announced through our Twitter. There will be no refunds or returns due to delayed shipping times.
Orders will be shipped from the US. Delivery time can vary depending on the buyer’s location. There may be delays due to COVID-19.
All orders include tracking.
Digital items will be sent out within 10 days of purchase date. Both the main and side zines will have printing permissions locked behind a password so they cannot be printed at home. Digital zines will be sent from the email [email protected].
Buyers are responsible for any customs and taxes that may apply to their order. By Your Side is not responsible for any delays due to customs.
All orders containing more than one bundle will have all bundles and items shipped together in the same shipment. If you wish for the bundles to be sent separately or each to a different address, please place separate orders.
Certain countries have shipping restrictions placed on them from the United States or internationally. If you place an order from a country that has restrictions placed on it by the time of shipment, you will be refunded your order in full.
Packaging:
Zines and bookmark will be placed inside a self-sealing poly bag.
All orders will be shipped inside a cardboard box, packaged inside a poly mailer.
All mailers will be sent with Do Not Bend stickers on the exterior packaging.
Refunds and replacements:
- Due to the nature of leftover sales, if your order goes missing for any reason, we will not have enough stock to replace it, as all of our stock will be listed on the shop. We also will not be able to offer any refunds, because once the zine concludes after leftover sales, there will be no balance left as funds will be distributed. Please do not purchase from our leftover sales if this is not something you are comfortable with.
By Your Side reserves the right to refund or cancel any orders that do not follow the Terms and Conditions.